FAQ

Yes. We are dedicated to providing a safe, secure shopping environment for our customers.

Our site is hosted on a certified Level 1 PCI DSS compliant server. Every page is protected with a 128-bit SSL certificate which secures and encrypts all information on this site, including your personal data.

We typically ship orders within 2-3 business days. However, please allow up to 7 business days for your order to arrive.

We offer a 30-day return policy on all of our memorial jewelry. If you are not satisfied with your purchase, you can return it for a full refund, less original shipping costs.

Please visit our returns policy page for important exceptions and instructions.

If you have any questions about your order, please contact us at hello@sarahandessie.com. We will be happy to help you.

Memorial jewelry is a piece of jewelry that holds a special meaning or memory. It can be worn as a reminder of a loved one who has passed away, or to celebrate a special occasion.

We offer a variety of memorial jewelry, including urn necklaces, bracelets, and keychains. We also have a selection of custom jewelry options so that you can create a piece that is truly unique and personal.

To care for your memorial jewelry, it is important to keep it clean and dry.

You can use a soft, damp cloth to gently wipe away any dirt or fingerprints. Avoid using harsh chemicals or abrasive materials, as they can damage the jewelry.