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  • Shipping Information

    All orders are processed within 1-3 business days, excluding weekends and Federal holidays. We give priority to Priority, Expedited and Next Day Air packages. 
    Below are estimated transit times; please note that these estimates do not include our production time. 
     

    United States Shipping Rates & Transit Times

    Shipping Service Transit Time Price
    Standard 5-7 Business Days $4.95 (free over $75)
    USPS Priority Mail 2-3 Business Days $10.95
    USPS Priority Mail Express 1-2 Business Days $29.95
    UPS 2nd Day Air® 2 Business Days Calculated at checkout
    UPS Next Day Air® 1 Business Days Calculated at checkout
    • Estimated delivery times are for reference only.
    • Standard, Priority Mail, and 2nd Day Air are not guaranteed.
    • USPS Priority Mail Express and UPS Next Day Air offer guaranteed delivery.

    Delivery times may vary.

    Signature upon delivery is required for UPS 2nd Day Air®, UPS Next Day Air®, Expedited orders and all orders exceeding $150. We reserve the right to require a signature on any order, at our discretion.

    Canadian Shipping Rates & Transit Times

    Shipping prices are calculated during checkout using real-time courier rates based on the package weight and dimension and the final destination.

    Shipping Service Processing + Transit Time
    USPS First Class Mail International
    7-24 Business Days
    USPS Priority Mail International 7-13 Business Days
    USPS Priority Mail Express International
    4-8 Business Days


    Please note that above transit times are estimated only and we are unable to guarantee delivery by a particular date. 

    Worldwide Shipping Rates & Transit Times

    Shipping prices are calculated during checkout using real-time courier rates based on the package weight and dimension and the final destination.

    Shipping Service Estimated Transit Time
    DHL Express Worldwide

    1-3 Business Days

    DHL Ecommerce Parcel (Direct)

    3-10 Business Days

    DHL Ecommerce Parcel (Standard)

    4-8 Business Days

    UPS Standard

    2-3 Business Days

    UPS Worldwide Expedited

    2-5 Business Days


    Please note that above transit times are estimated only and we are unable to guarantee delivery by a particular date. 

    To ensure a smooth delivery, any applicable duties and taxes will be calculated and collected at checkout. However, in rare cases where this isn't possible, you will be responsible for any additional import fees upon arrival.

    International Buyers – Please Note:

    • Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
    • Please check with your country's customs office to determine what these additional costs will be prior to buying.
    • Items will be declared at full value. We are unable to mark items as a gift.


    IMPORTANT INFORMATION

    • We are unable to offer refunds for any carrier delays
    • We are unable to refund/reship packages that are still in transit; this includes packages that the USPS has denoted “In Transit, Arriving Late”.
    • It is the responsibility of the buyer to ensure that the shipping address provided at checkout is correct. We cannot forward packages to a different address. 
    • We are unable to refund or reship orders where the tracking shows delivered. Should this happen, please submit a missing mail request at https://missingmail.usps.com/ for assistance in locating your package.

    Because we begin processing orders immediately upon receipt, we are unable to accommodate requests for address changes or order changes/cancellations.

    Please ensure that all information entered is correct, at the time your order is placed. 

    Refused and Undeliverable Packages

    If your package is returned to us by the shipping carrier, your order will be restocked and refunded less the cost of shipping.

    If a custom/engraved item is refused or returned as undeliverable, a 50% restocking fee will be assessed. Original shipping is non-refundable. 

    We are unable to reship orders that are returned as undeliverable. If you would like us to reship your order, please place a new order and be sure to double check the shipping address provided.